Business Etiquette: 5 Rules That Matter Now

The word may sound stodgy. But courtesy and manners are still essential--particularly in business.

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The 'elevator rule': Don't discuss the meeting till you're out of the elevator ... and the building. 

The word "etiquette" gets a bad rap. For one thing, it sounds stodgy and pretentious. And rules that are socially or morally prescribed …